Gbets makes it simple to get in touch with them, and whenever we’ve asked questions, they’ve responded in a way that’s been most of the time beneficial. You can have an instant conversation with a customer service representative by using the live chat bubble that is located in the lower right-hand corner of the website. The phone number for customer service can be found in the upper-left hand corner of the home screen.
Service to customers is crucial to the success of any enterprise, not only bookmakers. Bookies, on the other hand, are fairly good at it. There are almost always a large number of bettors who have questions, and the vast majority of the time there are a variety of ways to respond to those queries. There is no difference between Gbets and Gully Bet at all.
Gully Bet makes it very simple to get in touch with them, however they do not offer live chat, which puts them in a far worse position than the vast majority of their rivals. You may see the list of alternatives, which includes a phone number, an email address, and a mailing address, if you click to the page labeled “contact us. ” The fact that it does not specify when the phone lines are operational is yet another issue with the platform.
Gbets is the victor by a wide margin. They provide a multitude of choices for customer assistance, and employees are both courteous and available around the clock. In contrast to this, Gully Bet is one of the few bookmakers in the year 2021 that does not provide a live chat service for their customers. This match will be an easy victory for Gbets.
Overall User experience Although the other categories are more specific in nature, this one is nonetheless quite significant. It is important to consider how you feel while using the website or app from the moment you open it to the moment you exit it. The functionality of the website plays a significant role in this, so before we move on to the final category, let’s check how well our two bookies do in this area.
As was mentioned earlier, the website that Gbets maintains is among the most impressive aspects of the organization. It is simple to use, the pages load quickly, and everything is located precisely where you would anticipate finding it. They also make it simple and quick to place a bet, which contributes to their strong performance in this statistic.
Gully Bet also provides users with a relatively excellent experience, and the website is organized in the same way as the majority of its competitors’. The placing of bets is quick and uncomplicated, and everything functions as it should. The one and only potential glitch is that the drop-down menus could load slowly at times; however, as long as you’re not in a rush, this shouldn’t be too much of an issue for you.
In this respect, there is not much of a distinction to be made between these two bookmakers. Both of these provide a fairly satisfying experience for the user. On the other hand, Gbets possesses a website that is marginally superior and practically never experiences any slowdowns in functionality. They triumph in the last criterion of this comparison as a consequence of this.
Even while neither Gbets nor Gully Bet particularly jumps out as Australia’s top bookmaker, there is a good reason why so many people continue to use them. If gamblers want to utilize them, the vast majority of the time they do the fundamental tasks in an adequate manner and provide a well-rounded experience. Gbets emerged victorious in the end as the superior choice between the two. It was a huge differentiator that both their website and their customer service were straightforward and easy to use. They still stand to gain something, along with Gully Bet, from the addition of a live streaming service. They would also do well to include live chat as one of their alternatives for providing customer care.
If you found this comparison post to be helpful or liked reading it, you might be interested in reading the reviews that we have published about a variety of bookmakers located in Australia. You can, for instance, determine which bookmaker is best for you by reading our assessment of the popular betting website Bet365 or the one we wrote about sports betting. Both of these reviews are available on our website.
